Psychological Safety # “Anything Goes”

A common misconception about psychological safety is that it means lowering standards, giving up responsibility or promoting “a warm and comfortable place”, as Dan Cable from the London Business School puts it.

I’ve spent a lot of ink correcting this misconception. As a social scientist, I also love a good
2 x 2 matrix. Here’s mine, brought to life by Tanmay Vora, sketchnote artist supreme.

Clearly, the place to be is the upper right quadrant, where people aren’t afraid to have the
difficult conversations that bring real progress. These conversations flow both upwards and downwards,
in an atmosphere of respect, which also flows both ways.
I’m glad that’s settled, right?
Just kidding… the perception that this is something simple is wrong, and it’s definitely here to stay.

Original source: Psychological Safety ≠ “Anything Goes” – Amy C. Edmondson (amycedmondson.com)